Fredwood Tree Services

 Fredwood Tree Services – Terms and Conditions 

Scope of Work: The quoted price is based on the specific services outlined in any quote. Any additional services requested by the client may result in extra charges. Additional work is at the crew’s discretion. 

Payment Terms: Payment is due on the day of completion of the work. Late payments may incur additional charges. A deposit of 20% is required to secure a booking for jobs over 2000 AUD or where hire equipment or subcontractors will be used. 

Cancellation Policy: Cancellation of services must be made at least 1 business day before the scheduled date. Late cancellations may result in a cancellation fee or loss of deposit. 

Access to the Property: The client must ensure clear and safe access to the work area. Any obstructions or hazards that impede the progress of the work may result in additional charges and/or rescheduling of work. 

Weather Conditions: Services may be rescheduled in the event of adverse weather conditions that pose a risk to the safety of our team. We will communicate any changes as soon as possible. 

Insurance: Fredwood Tree Services has full public liability insurance to the amount of 10 million AUD.

Tree Ownership: The client confirms ownership of the trees on the property and has the legal authority to authorize the services. 

Permits: The client is responsible for obtaining any necessary permits for tree removal or other services. We can provide guidance on the process if needed. 

Client Responsibilities: The client agrees to inform Fredwood Tree Services promptly of any changes to the property that may affect the scheduled services, including but not limited to, changes in access, safety hazards, or alterations to the work area. 

Liability: Fredwood Tree Services is not liable for any damage or injuries resulting from the client’s failure to comply with safety guidelines or for circumstances beyond our control. The client is fully responsible for informing Fredwood Tree Services of any underground services that can be affected by the works. Fredwood Tree Services accepts no liability for damage caused to or disruption of any such services. 

Terminology: 

• “Cut to ground level” – The stump will be cut as low as reasonably possible without damaging equipment. The stump/cut will not be flush with the ground and is usually left around 3-4 cm. 
• “Stump grinding/removal” – Stump grinding refers to the use of a stump grinder that turns the stump into grindings/mulch, which is left on-site. This is done to an average depth of 200-400 mm and does not include roots unless otherwise agreed. 
• “Cut to firewood” – Refers to larger diameter logs and stems cut to 300-400 mm lengths and smaller diameter stems cut to manageable lengths. Splitting is not included. All wood is left in the immediate vicinity of the tree/work site. Moving any wood will incur extra fees. 

By accepting this quote, the client agrees to abide by the terms and conditions outlined above.